GENERAL TERMS AND CONDITIONS
TABLE OF CONTENTS: 1. SCOPE — 2. CONCLUSION OF CONTRACT — 3. RIGHT OF WITHDRAWAL — 4. PRICES AND PAYMENT — 5. DELIVERY AND SHIPPING — 6. RETENTION OF TITLE — 7. WARRANTY — 8. APPLICABLE LAW — 9. ALTERNATIVE DISPUTE RESOLUTION
1) SCOPE
1.1 THESE GENERAL TERMS AND CONDITIONS ("GTC") OF JULIAN POLLESCHNER, TRADING AS "AHRENSANDCO" ("SELLER"), APPLY TO ALL CONTRACTS FOR THE DELIVERY OF GOODS CONCLUDED BETWEEN A CONSUMER OR ENTREPRENEUR ("CUSTOMER") AND THE SELLER REGARDING THE GOODS PRESENTED IN THE SELLER'S ONLINE SHOP.
1.2 A CONSUMER WITHIN THE MEANING OF THESE GTC IS ANY NATURAL PERSON WHO ENTERS INTO A LEGAL TRANSACTION FOR PURPOSES THAT ARE PREDOMINANTLY NEITHER COMMERCIAL NOR SELF-EMPLOYED.
1.3 AN ENTREPRENEUR WITHIN THE MEANING OF THESE GTC IS A NATURAL OR LEGAL PERSON OR A PARTNERSHIP WITH LEGAL CAPACITY WHO, WHEN CONCLUDING A LEGAL TRANSACTION, ACTS IN THE EXERCISE OF THEIR COMMERCIAL OR INDEPENDENT PROFESSIONAL ACTIVITY.
2) CONCLUSION OF CONTRACT
2.1 THE PRODUCT DESCRIPTIONS IN THE SELLER'S ONLINE SHOP DO NOT CONSTITUTE BINDING OFFERS BUT SERVE TO ENABLE THE CUSTOMER TO SUBMIT A BINDING OFFER.
2.2 THE CUSTOMER MAY SUBMIT THE OFFER VIA THE ONLINE ORDER FORM INTEGRATED IN THE SELLER'S ONLINE SHOP. BY CLICKING THE BUTTON COMPLETING THE ORDER PROCESS, THE CUSTOMER SUBMITS A LEGALLY BINDING CONTRACTUAL OFFER.
2.3 THE SELLER MAY ACCEPT THE CUSTOMER'S OFFER WITHIN FIVE DAYS BY SENDING A WRITTEN ORDER CONFIRMATION, BY DELIVERING THE ORDERED GOODS, OR BY REQUESTING PAYMENT AFTER THE ORDER HAS BEEN PLACED.
2.4 PAYMENT VIA SHOPIFY PAYMENTS IS PROCESSED BY STRIPE PAYMENTS EUROPE LTD., DUBLIN, IRELAND. PAYMENT VIA PAYPAL IS PROCESSED BY PAYPAL (EUROPE) S.À R.L. ET CIE, S.C.A., LUXEMBOURG.
2.5 THE CONTRACT LANGUAGES ARE GERMAN AND ENGLISH.
3) RIGHT OF WITHDRAWAL
3.1 CONSUMERS ARE GENERALLY ENTITLED TO A RIGHT OF WITHDRAWAL.
3.2 FURTHER INFORMATION ON THE RIGHT OF WITHDRAWAL CAN BE FOUND IN THE SELLER'S CANCELLATION POLICY.
4) PRICES AND PAYMENT
4.1 UNLESS OTHERWISE STATED, ALL PRICES ARE TOTAL PRICES INCLUDING STATUTORY VAT. ANY ADDITIONAL DELIVERY AND SHIPPING COSTS ARE INDICATED SEPARATELY IN THE RESPECTIVE PRODUCT DESCRIPTION.
4.2 THE AVAILABLE PAYMENT METHODS ARE COMMUNICATED IN THE SELLER'S ONLINE SHOP.
5) DELIVERY AND SHIPPING
5.1 DELIVERY IS MADE WITHIN THE DELIVERY AREA SPECIFIED BY THE SELLER TO THE DELIVERY ADDRESS PROVIDED BY THE CUSTOMER.
5.2 IF DELIVERY FAILS FOR REASONS ATTRIBUTABLE TO THE CUSTOMER, THE CUSTOMER SHALL BEAR THE REASONABLE COSTS INCURRED BY THE SELLER.
5.3 COLLECTION IS NOT POSSIBLE FOR LOGISTICAL REASONS.
6) RETENTION OF TITLE
IF THE SELLER MAKES ADVANCE DELIVERIES, THE SELLER RETAINS OWNERSHIP OF THE DELIVERED GOODS UNTIL THE PURCHASE PRICE HAS BEEN PAID IN FULL.
7) WARRANTY
THE STATUTORY WARRANTY PROVISIONS APPLY. CONSUMERS ARE REQUESTED TO REPORT OBVIOUS TRANSPORT DAMAGE TO THE CARRIER AND TO INFORM THE SELLER ACCORDINGLY. FAILURE TO DO SO SHALL NOT AFFECT THE CUSTOMER'S STATUTORY OR CONTRACTUAL WARRANTY CLAIMS.
8) APPLICABLE LAW
THE LAW OF THE FEDERAL REPUBLIC OF GERMANY SHALL APPLY TO ALL LEGAL RELATIONSHIPS BETWEEN THE PARTIES, EXCLUDING THE LAWS ON THE INTERNATIONAL SALE OF GOODS. FOR CONSUMERS, THIS CHOICE OF LAW SHALL ONLY APPLY INSOFAR AS THE PROTECTION GRANTED BY MANDATORY PROVISIONS OF THE LAW OF THE CONSUMER'S HABITUAL RESIDENCE IS NOT WITHDRAWN.
9) ALTERNATIVE DISPUTE RESOLUTION
9.1 THE EU COMMISSION PROVIDES AN ONLINE DISPUTE RESOLUTION PLATFORM: HTTPS://EC.EUROPA.EU/CONSUMERS/ODR
9.2 THE SELLER IS NEITHER OBLIGED NOR WILLING TO PARTICIPATE IN DISPUTE RESOLUTION PROCEEDINGS BEFORE A CONSUMER ARBITRATION BOARD.
